Privacy Policy


Business privacy policy

This privacy policy sets out how T/A Pet mania uses and protects any information that you give [business name] when you use this website.

T/A Pet mania is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

T/A Pet mania may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 26 September 2012.


What we collect


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Welcome to PET MANIA

We stock an array of pet products catering for cats, dogs, small animals and birds. We sincerely hope that you find our online shop exciting as we offer an increasingly wide range of products.

Please note that we don’t stock products for fish and reptiles as of yet but it’s on the cards. if there is anything that you cannot find in store, please send us a request and we’ll do our best to source the product for you. We’ll continue updating the site with new products and information on the products so please check in from time to time. The online shop will also indicate stock levels and availability.

About the delivery rates: Our automatic shop calculator will inform you as to the total cost of shipping per purchase. You are more than welcome to arrange your own courier should you wish to do so. Alternatively, stop by and visit us. Collection is also an option!

About paying online: our sophisticated online set up offers the “Pay Fast” facility, making it possible to pay with either credit or debit card. Pay Fast uses extended validation SSL with 256-bit encryption of which only two out of the four major banks of South Africa use. It is rated as the highest level of encryption currently available. Please visit their website for more information:


We sincerely hope you enjoy shopping online with us!